Russia’s full-scale military invasion of Ukraine has created unprecedented challenges for the country’s health care system. Significant destruction of health care infrastructure has limited access to health services, and massive displacements of people have significantly complicated the process of providing and receiving health services. This context has given rise to an urgent need to provide health services, especially in remote and frontline areas where traditional in-person access to health services is severely limited or impossible.

This report analyzes the experience of introducing telemedicine solutions with the technical assistance of LHSS in Ukraine. It highlights the results, analyzes the experience, and presents best practices, challenges, and lessons learned. Additionally, this report provides recommendations for further utilization of extant and future telemedicine solutions both during martial law and after its repeal. The information presented in the report is intended to be useful for central and local authorities, health facilities, and telemedicine solution providers. It will also be of interest to those who wish to start using telemedicine solutions in the delivery of health services.

Russia’s full-scale military invasion of Ukraine has created unprecedented challenges for the country’s health care system. Significant destruction of health care infrastructure has limited access to health services, and massive displacements of people have significantly complicated the process of providing and receiving health services. This context has given rise to an urgent need to provide health services, especially in remote and frontline areas where traditional in-person access to health services is severely limited or impossible.

This report analyzes the experience of introducing telemedicine solutions with the technical assistance of LHSS in Ukraine. It highlights the results, analyzes the experience, and presents best practices, challenges, and lessons learned. Additionally, this report provides recommendations for further utilization of extant and future telemedicine solutions both during martial law and after its repeal. The information presented in the report is intended to be useful for central and local authorities, health facilities, and telemedicine solution providers. It will also be of interest to those who wish to start using telemedicine solutions in the delivery of health services.

LHSS Jordan collaborated with the Laboratories Directorate to deliver a robust capacity-building program, equipping staff with essential training and preparing laboratories for accreditation. This effort included implementing an integrated quality management system that aligns with international accreditation standards

At the end of 2022, the Local Health System Sustainability project (LHSS) analyzed the development of telemedicine in Ukraine and found a significant increase in the demand for telemedicine services in the previous few years. This was due to a combination of the COVID-19 epidemic and full-scale war initiated by Russia against Ukraine. LHSS supported the Government in drafting and ultimately approving a national Strategy for the Development of Telemedicine in Ukraine. In this strategy, one of the priority tasks was to define and further develop priority telemedicine services. This includes the development of technical models, algorithms, and business processes for interaction during the provision of medical assistance using telemedicine, as well as expansion of the functionality of the central database of the electronic health record system (EHRS) and medical information systems (MIS) in the field of telemedicine. 

The Jordan Medical Council, in collaboration with LHSS Jordan, celebrated the institutionalization of the Adult Critical Care Fellowship Program. 

Namibia's Ministry of Health and Social Services conducted a workshop to map health and HIV expenditures using a combined System of Health Accounts and National AIDS Spending Assessment approach.

This report evaluates the resources dedicated to telemedicine services in Ukrainian healthcare institutions. The primary goal of the study was to understand the current utilization of telemedicine and to analyze the costs involved, with a detailed focus on the components of these costs. The findings will support efforts to enhance the purchasing mechanisms for the National Health Service of Ukraine, paving the way for further improvements in telemedicine provision.

A quality improvement initiative underway at Jordan’s Al Karak Hospital is reducing medication errors and optimizing treatment for patients in the intensive care unit (ICU).

This policy brief proposes that Namibia should prioritize strengthening the tax-funded public health system provided through the Ministry of Health and Social Services (MOHSS) as the backbone of its UHC financing approach over other pooling options.

LHSS Namibia recently hosted a global knowledge workshop in collaboration with key public and private sector stakeholders. This comprehensive session allowed participants to delve into factors behind recent improvements and to strategize on sustaining and scaling these successes.

In Namibia, The Ministry of Health and Social Services conducted a comprehensive training session, with LHSS support, aimed at enhancing the capacity of its senior staff members. The focus of the training was social contracting, with particular emphasis on need identification and the intricate processes involved in contracting civil society organizations through social contracting mechanisms.

The Ministry of Health and Social Services in Namibia, with support from the LHSS Project, convened stakeholders in Windhoek to validate the costing of the Essential Health Services Package.

The Ministry of Health and USAID's LHSS Project launches the Continuing Professional Development Online Training Platform in Jordan, providing health care professionals  with accredited courses for certification and relicensing.

This report evaluates the resources dedicated to telemedicine services in Ukrainian healthcare institutions. The primary goal of the study was to understand the current utilization of telemedicine and to analyze the costs involved, with a detailed focus on the components of these costs. The findings will support efforts to enhance the purchasing mechanisms for the National Health Service of Ukraine, paving the way for further improvements in telemedicine provision.

The Ministry of Health and Social Services gathered stakeholders at Midgard Country Estate to consult on standard operating procedures for social contracting. The goal:  reach consensus on implementation plans and outline the path ahead, encompassing regional dissemination, pilot planning, and early implementation phases scheduled for later in the year.