This report is an assessment of the resources related to the provision of telemedicine services in Ukrainian healthcare institutions. The main objective of the study was to understand the current use of telemedicine and the costs of providing it with a particular focus on the components of these costs. This report will be used to justify further improvements to the purchasing mechanisms for the National Health Service of Ukraine.

LHSS in Ukraine is supporting improvements in the legislative and policy environment so as to enable expanded access to quality medical services using telemedicine. The analysis consists of 18 chapters and covers a wide range of topics, including terms and definitions related to telemedicine, its role in provision of medical care in different types of health facilities, rights and responsibilities of patients and medical professionals, and more.

This brief includes a global evidence review of DFS for health conducted by LHSS and an analysis of two programmatic case studies of DFS for health by Management Sciences for Health (MSH) through the Digital Square initiative.

To develop its telemedicine system, health-sector leaders in Ukraine are seeking to leverage the experiences of telemedicine implementation globally, drawing on best practices and avoiding common pitfalls to effectively increase telemedicine access and quality. This review includes analysis of how telemedicine can be designed and deployed equitably and inclusively.

Цей звіт детально описує поточний стан телемедицини в Україні та включає дані, зібрані практично з кожного регіону країни. Він відкриває можливості для стратегічних інвестицій, які допоможуть відновити і розширити доступ до медичного обслуговування для українців та зберегти довгострокову міцність і життєстійкість системи охорони здоров'я.

This report details the current status of telemedicine in Ukraine and includes data gathered from nearly every region of the country. It provides areas for strategic investments that would foster expanded access, reconnecting Ukrainians to health care, and supporting the long-term strength and resilience of the health system.

This Catalog allows practitioners to consider which interventions have more robust evidence bases to support their practical application, such as: enhancing worker and supervisor competencies through training, offering nonfinancial incentives for high performers, practicing task sharing to promote cost savings, implementing digital solutions to expand access to services, and reducing costs of procuring and distributing pharmaceutical products.

Ukraine is facing extraordinary challenges to its health system amidst the Russian invasion, including attacks on Ukrainian medical facilities and infrastructure. To restore and maintain critical health services to Ukraine’s dispersed population, the Ministry of Health is strengthening its capacity to offer medical consultations via telemedicine. This two-page Progress Update describes LHSS technical assistance for the effort and results as of January 2023.

This is the first study to assess, with validated methodology and questionnaires, the perception that patients and health professionals have about the ease of use, usefulness, and general satisfaction of an application for the registration of healthcare information created by MINSA. 

The Russian invasion of Ukraine has caused many doctors to leave the country, compromised patients’ safety when seeking care, and displaced large portions of the population away from their primary health care providers. A strong national telemedicine system will be key to assuring access to health services for Ukrainians, now and in the future. Experiences from other conflict/disaster areas may provide insights, helping Ukraine assess and implement its own telemedicine response.

This assessment of the tele-counseling services provides valuable information that should be used as an input by the MSPS for the decision-making processes related to the technical guidance that will be issued to organize the implementation of this strategy at the local level.

This brief explores ways in which digital tools and systems can be used successfully and responsibly to advance SBC interventions in support of health system strengthening, and provides recommendations for future programming and areas of research.

Mobile phones, mobile money, and other advances in digital financial technology create new opportunities to speed progress towards universal health coverage.