This brief highlights the recent shifts in health systems practice toward more explicitly incorporating an SBC lens in social accountability activities that aim to improve overall health system performance and address inequities. The brief synthesizes the growing body of evidence on the role social accountability plays in increasing accessibility to better-quality health care services and uses case studies and lessons learned to highlight how SBC approaches can be more explicitly integrated into this aspect of HSS programming.

This Spanish document contains the impact and learnings of the intervention Systematization of Experiences in Response to the COVID-19 Pandemic carried out by the Simón Bolívar University to expand the technological solution Mi Paciente, to document through a book national and territorial experiences of response to the health emergency by COVID-19 in Colombia between 2020 and 2022.

This Spanish document contains the impact and learnings of the My Patient intervention carried out by Netux to expand the My Patient technological solution, for the surveillance and follow-up of symptomatic cases of pneumonia, bronchiolitis, and COVID-19.

This brief presents what LHSS has learned through applying a systems thinking approach to its support for HSCs’ advocacy efforts in expanding PHC services in urban Bangladesh.

The manual clearly identifies the engagement mechanisms where REBAS-TL/CSOs could participate to discuss health issues that impact the population at national and municipality levels.

his document captures the progress so far in improving CSO-MoH engagement and the next steps.

This short handbook presents information and guidance to inform the advocacy efforts of REBAS-TL and its member CSOs.

The COVID-19 pandemic placed extraordinary stress on the Kyrgyz Republic’s health system and health care providers, revealing the need for new approaches that would address the immediate needs brought on by the pandemic and contribute to the country’s health system resilience.

This brief presents the achievements of two NGOs that received grants to conduct risk communication and community engagement work under the LHSS Project in the Kyrgyz Republic. It examines the grants’ capacity strengthening impact on the two organizations, describes lessons learned, and provides recommendations for donors, implementing partners, and local government partners implementing similar programs.

This brief presents work completed under the LHSS Kyrgyz Republic Activity Intervention 4: Enhance Cold Chain System. LHSS worked with key government stakeholders, including the Republican Center of Immunoprophylaxis, to digitalize and update components of the country’s vaccine registry and complement these updates by adding additional functionalities for cold chain tracking and management.

Health personnel and teachers team up to increase COVID-19 vaccination coverage among families and children through a campaign to counter myths inhibiting community uptake.

Civil society organizations in Timor-Leste are playing important roles to identify health system problems and solutions, contribute ideas to the Ministry of Health’s (MOH) annual action plan, and participate in monitoring that holds the government accountable.

A Timorese NGO is helping the Ministry of Health provide accurate information about the COVID-19 vaccine, resulting in increased vaccination in target municipalities.

This Catalog allows practitioners to consider which interventions have more robust evidence bases to support their practical application, such as: enhancing worker and supervisor competencies through training, offering nonfinancial incentives for high performers, practicing task sharing to promote cost savings, implementing digital solutions to expand access to services, and reducing costs of procuring and distributing pharmaceutical products.

“As health care workers, we know our communities best and can help save lives when we have the best training and information.” — Gulsunmoh Abdulloeva