To explore the use of people-centered metrics in HIV care, a set of six people-centered indicators for HIV care and an indicator survey tool were developed to collect data on the metrics via client interviews. This brief summarizes findings and draws recommendations from an exploratory qualitative study to assess the acceptability, feasibility, integrability, and relevance of both the indicators themselves and the indicator survey tool employed to gather client data.

This brief highlights the recent shifts in health systems practice toward more explicitly incorporating an SBC lens in social accountability activities that aim to improve overall health system performance and address inequities. The brief synthesizes the growing body of evidence on the role social accountability plays in increasing accessibility to better-quality health care services and uses case studies and lessons learned to highlight how SBC approaches can be more explicitly integrated into this aspect of HSS programming.

This brief presents what LHSS has learned through applying a systems thinking approach to its support for HSCs’ advocacy efforts in expanding PHC services in urban Bangladesh.

This brief shares insights from LHSS’s review of Timor-Leste’s thriving landscape of civil society organizations (CSOs), with a focus on those that are active in the health sector.