This brief builds on the USAID Local Health System Sustainability Project (LHSS) Strengthening Governance report (2022) and global National Quality Policy and Strategy (NQPS) survey, aiming to provide practical examples and considerations for country practitioners to consider on their quality journeys. It includes case studies of three countries that have used NQPS to mobilize and align resources for quality.

This learning brief can be used as a resource for HRH managers, planners, program managers, and frontline practitioners to learn how other countries are approaching and successfully designing and implementing solutions to their HRH challenges. It can also be used as a reference for health policy makers, funders, and implementing partners to inform the design and implementation of HRH resource optimization initiatives covered in this brief.

This Catalog allows practitioners to consider which interventions have more robust evidence bases to support their practical application, such as: enhancing worker and supervisor competencies through training, offering nonfinancial incentives for high performers, practicing task sharing to promote cost savings, implementing digital solutions to expand access to services, and reducing costs of procuring and distributing pharmaceutical products.

In this webinar, we discuss promising practices for establishing a learning culture. Dr. Malangizo Mbewe, Acting Director, Quality Management Department, Ministry of Health and Population in Malawi, also shares his experience establishing systems to support continuous quality improvement.

While securing adequate funding to improve quality of care is a challenge for many countries, some have been successful implementing financial mechanisms to incentivize high-quality care delivery, reducing fraud, waste, and abuse.

Representatives from Kenyatta Hospital share their experience engaging stakeholders, understanding the health and healthcare needs of the population, and translating those needs into a cohesive NQPS.